Privacy Policy

Effective Date: 09/05/2026

Laosway Co., Ltd. attaches great importance to the protection of your personal information. This policy explains the principles for the collection, use, protection and your rights regarding such information in accordance with the Law on Electronic Data Protection of the Lao People's Democratic Republic.

1. Information We Collect

In order for our services to operate effectively, we need to collect the following basic information:

1.1. Personal Data

Information you provide during registration or use of the service, such as name and surname, phone number, email address, passport information, company information, photo and other information necessary for processing documents (such as visa applications) and identity verification.

1.2. Technical Data

Information that the system automatically collects when you log in, such as: IP Address, Cookies, Device ID, and website or application browsing history.

2. Purpose of Data Use

We collect and use your information for the following purposes:

2.1. For Services

To process orders, reservations, document processing, and provide services on the Laosway platform to complete the process.

2.2. For Notifications

To communicate, notify service status, send important information, and provide customer support.

2.3. For Security

To verify identity, prevent fraud, detect unusual activity, and maintain the security of user accounts.

2.4. For Experience Improvement

To analyze system usage behavior, lead to development and improvement of the User Experience to better meet user needs.

3. Disclosure and Transfer of Information

3.1. Disclosure of Personal Information

The Company may disclose personal information to external individuals or entities in the following cases:

• Affiliate Group or Business Partner: For the purpose of processing services and operations.

• Government Entity: To comply with laws, requests or coordination related to state law enforcement.

3.2. Transfer of Personal Information Abroad

In the event of data transfer to be stored or processed abroad (such as using Cloud Server services), the Company will set standards in the agreement to ensure that the destination organization has data management standards in accordance with the law and that the data is managed securely.

4. Data Protection and Security

We have strict technical and administrative measures to maintain data security:

4.1. Data Encryption

Important data will be transmitted over a secure network (HTTPS/TLS) and encrypted in accordance with international security standards.

4.2. Secure Storage

Your data will be stored on a server with a high level of intrusion prevention and access rights are limited to employees or those directly involved.

5. User Rights

As the data owner, you have the following rights:

5.1. Right of access

You can request to see or request a copy of your personal data that we store.

5.2. Right to correction

You can update or correct your data to be accurate and up-to-date at any time through the account management system.

5.3. Right to request deletion of data (Right to be forgotten)

You can ask us to cancel your account and delete your personal data from our database if you no longer wish to use the service (except for some data that we are required to retain in accordance with legal requirements).

6. Contact Us

If you have any questions, concerns or wish to exercise your rights regarding your personal information, please contact us at:

• Company Name: Laosway Co., Ltd
• Office Address: T2 Road, PTT Gas Station, Vientiane Capital, Lao PDR
• Contact Phone Number: +856 20 9996 9879
• Email: info@laosway.com